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27-Z: General Access

This section evaluates how general user access to systems, applications, and data is controlled across your organization.

The questions focus on how you define standard user permissions, enforce acceptable use requirements, segregate general users from privileged functions, and manage shared or generic accounts. They also address how you monitor everyday user activity and respond to inappropriate or unauthorized access.

Overall, this section confirms that routine access to your environment is structured, appropriate, and not a backdoor to higher-risk capabilities.

Explanation: Understanding how the CSR accesses critical applications helps in evaluating the potential security risks. If the application runs locally, securing the CSR's device becomes a priority. If accessed via a proxy or web interface, network and authentication measures are critical.

Risks of Incorrect Answer: Local installations may lack centralized security updates or monitoring.

Proxy-based access without secure configurations can lead to data breaches.

Mismanaged access methods could expose sensitive client data to unauthorized users.

Applicable Frameworks: NIST CSF (PR.AC-1): Ensuring secure access control mechanisms.

ISO 27001 (A.13.1.1): Network controls for secure information transfer.

PCI DSS (8.1): User authentication for access to systems processing payment card data.

Explanation: A secure website ensures the protection of data in transit through encryption (e.g., HTTPS) and appropriate security headers. It also safeguards the CSR's credentials and client information.

Risks of Incorrect Answer: Unsecured websites can lead to MITM (Man-in-the-Middle) attacks, exposing sensitive client data.

Lack of encryption may violate regulatory compliance requirements like PCI DSS or GDPR.

Applicable Frameworks: NIST CSF (PR.DS-2): Data-in-transit protection.

ISO 27001 (A.14.1.2): Securing web applications.

HIPAA: Ensuring secure web applications handling ePHI.

Explanation: Regular penetration tests and vulnerability scans identify and address security weaknesses in web applications, ensuring resilience against cyberattacks like SQL injection or cross-site scripting.

Risks of Incorrect Answer: Unpatched vulnerabilities can be exploited to access sensitive client data.

Lack of testing could result in reputational damage and regulatory penalties in the event of a breach.

Applicable Frameworks: NIST CSF (DE.CM-8): Vulnerability management and monitoring.

ISO 27001 (A.12.6.1): Management of technical vulnerabilities.

PCI DSS (11.3): Requirement for penetration testing.

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Some or all of the services described in this engagement may not be available to certain clients, including those who have affiliations or relationships with audit firms or related entities.

The information provided herein is of a general nature and is not intended to address the specific circumstances of any individual or entity. While we strive to offer accurate and up-to-date information, we cannot guarantee its accuracy at the time it is received or in the future. No action should be taken based solely on this information without seeking appropriate professional advice tailored to your particular situation. CRISP does not provide legal or tax advice.

This information is not intended to constitute “written advice concerning one or more Federal tax matters” as defined by section 10.37(a)(2) of Treasury Department Circular 230.

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